Effective date: October 2026
Information We Collect
When you call us, we collect the information you provide — such as your name, phone number, delivery address, and rental details — so we can quote, schedule, and service your rental. Our website does not use contact forms; we do not collect information through website submissions. This notice is written in plain language on purpose.
How We Use Information
We use your information to provide quotes, schedule deliveries and servicing, communicate about your rental, and improve our services. We do not sell your personal information to third parties for marketing purposes.
Cookies & Analytics
Our website may use basic analytics to understand aggregate site usage. You can disable cookies in your browser settings; the site will continue to function.
Phone Calls
Calls to (833) 807-0714 may be monitored or recorded for quality and training purposes.
Your Rights
You may request access to, correction of, or deletion of your personal information by calling (833) 807-0714 during business hours.
Data Retention
We keep rental records for as long as needed to service your account, meet legal and tax obligations, and resolve disputes — typically no longer than seven years after your last rental. Call logs kept for quality purposes are retained for a shorter period. When information is no longer needed, it is securely deleted or anonymized.
Do Not Sell or Share
We do not sell your personal information, and we do not share it with third parties for their marketing. Service providers who help us operate (for example, payment processing or phone systems) receive only the information necessary to perform their function and are bound to protect it.
State Privacy Rights
Residents of states with comprehensive privacy laws (including California, Colorado, Connecticut, Virginia, and others) have the right to know what personal information we hold, request deletion, correct inaccuracies, and opt out of any sale or targeted advertising — though we do not sell information or engage in targeted advertising. To exercise these rights, call (833) 807-0714.
Children's Privacy
Our services are directed to adults arranging rentals for projects and events. We do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, so we encourage you to share only the information needed to arrange your rental.
Business Transfers
If Portable Toilet Supplier LLC is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Contact Us About Privacy
Questions about this policy or your information? Call (833) 807-0714 during business hours and ask for privacy assistance — a real person will help you. We aim to respond to privacy requests within 30 days.
Changes to Personal Information
Moved, changed numbers, or want your records updated? Call (833) 807-0714 and we'll correct your information promptly — accurate records mean accurate delivery windows and service schedules.
Changes
We may update this policy from time to time; the effective date above reflects the latest revision.